FAQ For Smart Aquaponics Garden
1. Why will I receive my garden only in September 2024?
Onuà World's business model favors "Just in Time" production and utilizes different factories to meet its various needs. Since this is the first production, we prefer to take a longer period to ensure harmony among our different suppliers, in addition to factoring in transportation times and, in some cases, customs delays.
However, Onuà World will always offer a pre-sale period before starting production. Of course, this lead time will be reduced to eventually provide a maximum period of 3 to 4 months.
2. Is the performance of this aquaponic vegetable garden comparable to other hydroponic gardens?
Absolutely, the nutrients present in fish waste ensure the same growth rate for your vegetables or plants as in a hydroponic garden.As long asyou feed your fish, they will continuously supply nutrients to your garden. This is primarily the difference between hydroponics and aquaponics because in hydroponics, you need to add nutrients to the water or find them in seed capsules from the manufacturer.
3. Once my garden is up and running, does it require a lot of maintenance?
Maintaining your garden involves adding water when necessary to the aquarium (you will receive a notification from your application for this), monitoring pH through your application, and feeding your fish. About once every 1 to 2 weeks, test the nitrate levels in the water. You won't have any maintenance to do for the aquarium since waste does not accumulate there.
It is not recommended to empty your garden once a year, as this would destroy the bacterial flora of your garden. Don't forget that bacteria facilitate the transfer of nutrients to the plants. You can maintain it for at least 4 to 5 years or until the garden contains too much fish waste.
4. Why is there no filter in my aquarium?
Plants are responsible for filtering the water by removing nitrates. The circulation of water in the garden also promotes its oxygenation. Therefore, there is no need for a filter or to change it!
5. Is there a light to illuminate the fish in the aquarium?
Yes, there is LED lighting for the aquarium that you can program or simply turn on/off via the application according to your preference for observing the fish.
6. If I need assistance, is there support I can contact?
Yes, you can always contact us at support@onuaworld.com. Depending on your request, a team member will respond within 48 hours.
Contact form
Dear customer, if you have any additional question please feel free to fill up the form. Our customer service will be pleased to answer.
